MERCHANT APP
Merchant Repair App
Scan or photograph a machine to request service, follow ticket progress and retrieve repair history.
- Scan or photo repair requests
- Live ticket progress
- Repair history & billing records
Scenario Software
The other half of the machine: operable, serviceable, growable.
The software suite
ENGINEER APP
Engineer Dispatch App
Smart dispatch by service area lets engineers take nearby jobs with routes at a glance.
- Area-based smart dispatch
- Nearby jobs & routing
- Parts requests & settlement
RISENSECLOUD
Cloud Operations Console
Revenue, orders, consumables and machine status in real time, with multi-site management and built-in marketing tools.
- Multi-site management
- Revenue & order dashboards
- Membership & campaigns
DEVICE IOT
Device IoT & Data
Machines self-diagnose and report anomalies while run data becomes an analyzable asset for predictive maintenance.
- Real-time machine monitoring
- Automatic anomaly alerts
- Run-data analytics & predictive maintenance
One integrated loop
设备端
每一次清洗、每一次异常都被设备感知并上报。
云端
数据汇聚 RissenCloud，驱动运营决策与服务调度。
门店端
经营者实时掌握状态，服务在停机之前抵达。
The software works hand-in-hand with our global service network.Explore the global service platform →
Want to see the software live?
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